Returns Policy
All international sales outside of the UK are FINAL. please choose carefully. Please email us at lilavintagelondon@gmail.com with any questions prior to purchase and we are more than happy to help!
Final Sale ( & not eligible for return):
Vintage items, sale items, international orders, items purchased with a coupon code, purchases made with store credit, custom orders, undergarments/lingerie, swimwear, socks, items that have been worn or show signs of wear or not returned in the condition they were sent out in.
If you are not satisfied with your purchase due to an error in our listing. Please start by emailing lilavintagelondon@gmail.com within 2 days of receiving your order. If your order is eligible for a return, you will be need to return to the shop within 7 days.
Selling With Us
Yes, we offer a consignment service and can sell your quality vintage and contemporary brands for you! If you have items to sell, please send an email to lilavintagelondon@gmail.com. We love it when you can send photos and any info you have about the items.
VINTAGE RETURNS
✩ SELECT CAREFULLY AS ALL VINTAGE SALES ARE CONSIDERED FINAL ✩
Though all sales are considered final returns are reviewed on a case by case basis, primarily only if there was a significant error in the listing. Shipping charges are non-refundable. Because great care is taken to provide accurate measurements on each garment, returns due to poor fit are not accepted. Items from the 1920's and earlier are non-returnable due to their fragile nature.
To ensure your item is well suited for you, please double-check and compare the listing size and your own size to get the best fit. If you are unsure and have a question about the size or appearance of an item, contact me and I will gladly send you more pictures or take additional measurements. It is important that you love your Lila purchase!
✩ SIZING INFORMATION ✩
Vintage clothing fits differently than modern clothing, which is cut loosely to fit a wide variety of body shapes. Vintage clothing is cut much closer to the body than you may be used to. For this reason, it is important that you allow enough wearing ease to move comfortably while wearing your vintage garment. Vintage garments should always be worn with care and consideration of their age.
Vintage garments were often tailored to fit an individual woman and evidence of seams and darts being taken in or out is not uncommon. For this reason, it is often possible to have a vintage garment altered to fit you if your measurements are off by just a bit. I am happy to answer any questions about available seam allowances, darts, and hem allowances before you purchase.
✩ MEASURING YOURSELF ✩
Use a dressmaker’s tape measure, which you can get at your local fabric store.
Measure yourself over the undergarments you plan to wear & not over your clothing.
BUST: measure over the fullest part of your bust while wearing a bra.
UNDER BUST: measure around the fullest part of your ribcage, about midway between your bust and waist.
WAIST: measure around the smallest point of your waist where it naturally curves in.
HIP: measure around the fullest part of your hips. This is usually about 8"-9" below your waist.
SHOULDER TO WAIST: Measure from the top of your shoulder, where a normal shoulder seam would lie, down the front, following the curve of your bust.
LENGTH: measure from the top of your shoulder, where a normal shoulder seam would lie, down the front, to the point you want the garment to end at the hem.
If you have any other questions or concerns, please send a message before purchasing.